Shipping policy

BALLA BALEIN currently focuses on U.S. customers. Free standard U.S. shipping is available on orders over $35. Final shipping rates and delivery estimates are shown at checkout before payment.

Processing Time

In-stock orders are prepared within 48 hours on business days. Orders placed during weekends or holidays begin processing on the next business day.

Delivery Estimates

Standard U.S. delivery typically takes 3-5 business days where carrier service is available. Delivery times may vary during holidays, severe weather, high-volume periods, or carrier delays.

Tracking

Tracking information is sent by email once an order ships. If tracking has not updated after several business days, contact us with your order number and email address.